>FAQs
FAQs2019-09-13T00:43:32+08:00

Have any questions or needs? Just feel free to let us know at any time!

1. What is your brand name?2019-05-28T14:46:12+08:00

Our brand is BOSHI.

2. Are you a manufacturer?2019-05-28T14:47:10+08:00

Yes, we have our own factory in Wuhan, Hubei province, China.

3. How about the lead time of sample time and mass production?2019-05-28T15:03:21+08:00

Usually, 5 days for sample order, 5-25 days for bulk order depends on your order quantity.

4. Can your products pass CE/ROHS/ Certificate?2019-05-28T15:03:53+08:00

Yes, our products meet the industrial standards, like CE/ROHS/FCC/FDA/510(k).

5. Can you offer any help to develop a new item for us?2019-05-28T15:04:19+08:00

It is our pleasure to take part in your new project, our professional technical team will provide the support and any other we can do.

6. How can I get a sample to check your quality?2019-05-28T15:04:43+08:00

A trial order or sample order is accepted. After price confirmation, you can require for samples to check our quality. If you just need a blank sample to check the design and production quality, we will provide you the sample with your payment, the freight by buyer.

7. What is your payment terms and shipping method?2019-05-28T15:05:08+08:00

We accept T/T, Western Union, PayPal, Money Gram, and Secure Payment. By sea for large quantity order, by air for small quantity order.

8. Is it a reliable company?2019-05-28T14:51:54+08:00

Hubei Boshi Medical Instrument Co., Ltd. engaged in R&D, production, sales and after-sales services of laser therapy device and other beauty and health care equipment. We have a professional team integrating with optics, electricity, machinery and medicine, to keep us ahead on in this field. All providing Boshi is a reliable manufacturer and suppliers.

9. What about the delivery method?2019-05-28T15:05:49+08:00

We can offer the door to door services by air or by the sea just depend on your actual request. Such as DHL, UPS, TNT, FedEx by air, and sea transportation.

10. What is the shipping time?2019-05-28T15:06:10+08:00

For DHL, UPS, TNT, FedEx, and EMS takes 7-15 days to your door, by Post takes 25-40days to your door. By air takes 7-15days to the airport, by sea takes 15-45 days to the seaport.

11. What is the package?2019-05-28T15:06:36+08:00

New and strong carton, suitable for long distance ocean/air and inland transportation, and change of climate, well protected against rough handling, moisture, rain, corrosion, shocks, and freeze.

12. Do you have any timely technology supports?2019-05-28T15:06:59+08:00

We have a professional technology supporting team for your timely services. We prepare the technical documents for you, also you can contact us by telephone, webcam or online chat.

13. If the machines broke during the shipment, will you support us?2019-05-28T15:07:21+08:00

Generally, our customer will purchase the insurance before shipment, avoid any money lost from rough transportation. Boshi will help you to solve the claims with the insurance companies to collect your money back in time.

14. How about your service?2019-05-28T14:56:35+08:00

OEM and ODM are both available.

15. What’s the Minimum Order Quantity?2019-05-28T15:07:56+08:00

1 sample machine is acceptable with our brand. OEM on the product is 200pcs, ODM on the package MOQ ranges 500-1000pcs, please contact us for details.

16. How about the warranty?2019-05-28T15:08:14+08:00

1-year warranty, 30-day money back guarantee.